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Refund and Returns Policy

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Return and Refund Policy

At jbhighmodewebon, we are committed to providing high-quality digital marketing courses. We understand, however, that there may be cases where you are not fully satisfied with your purchase. Please review our Return and Refund Policy below for details on how we handle such cases.

1. Digital Products and Course Purchases

As our courses are digital products that are delivered electronically, we generally do not offer refunds once access to the course content has been granted. However, we want our customers to be satisfied, so we offer limited refund options under certain circumstances.

2. Eligibility for Refunds

You may be eligible for a refund if:

  • Access has not been granted: If you purchased a course but have not yet accessed or downloaded any course materials, you can request a refund within 7 days of your purchase.

  • Technical Issues: If you are unable to access the course due to technical issues from our end and we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.

  • Course Quality Concerns: If you believe the course does not meet the advertised standards, you may contact us within 14 days of purchase. We will review your case, and if we determine that the course did not deliver on its promises, we may issue a refund at our discretion.

3. Non-Refundable Cases

Refunds are not available in the following situations:

  • You have accessed or completed a significant portion of the course.
  • You simply change your mind after purchasing the course.
  • Failure to complete the course due to personal reasons (e.g., lack of time, change in priorities).
  • Misuse or violation of our terms and conditions.

4. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  1. Contact Us: Send an email to [Insert Contact Email] with your purchase details (name, order number, and date of purchase).
  2. Provide Reason: Explain the reason for requesting a refund and provide any necessary supporting information.
  3. Resolution Process: Our support team will review your request and respond within 5-7 business days. If your refund is approved, the funds will be returned to your original payment method within 10 business days.

5. Cancellation of Subscriptions

If you have subscribed to any recurring services (e.g., memberships or subscriptions), you can cancel at any time. Please note that cancellation will prevent future charges, but we do not issue refunds for previous payments unless required by law.

6. Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Changes will be updated on this page, and the “Last Updated” date will be revised. Continued use of our services after any changes constitutes your acceptance of the new terms.

7. Contact Us

If you have any questions or need further assistance with our Return and Refund Policy, please contact us at:

Email: vijayajmer007@gmail.com